JCCEO LIHEAP UTILITY ASSISTANCE PROGRAM
JCCEO LIHEAP Utility Assistance Information
The Low-Income Home Energy Assistance Program (LIHEAP) is federally funded and administered through the state of Alabama. JCCEO administers the LIHEAP Utility Assitance program for eligible households with utility deposits and/or utility payments. Funds are paid directly to utility companies and vendors.
JCCEO has new ways to apply for services. You can use your smart device or you can just drop your application off to us!
PLEASE NOTE:
Do Not Send Sensitive Data in Email
Although it's convenient to send sensitive data in email, it is unsafe and is insecure. Unless you encrypt your email messages, it is possible that someone can intercept and read your message.
NEW!
No-contact LIHEAP Utility Assistance Application Process
Due to the COVID-19 Pandemic, JCCEO is changing how our agency provides services to our community. JCCEO LIHEAP Utility Assistance application packets can be completed online and will be also available for pick-up and dropoff.
Online Applications
Clients who have access to the internet computers, tablets, or smartphones can now complete an application and upload documents to our new LITT (Lifting Individuals Through Technology) LITE application. Also, the LITT LITE mobile app is now available FREE in the Google Play Store and the Apple Store and is ready for you to use.
Pick up
Designated literature boxes containing Energy Assistance application packets are available for pickup outside of the JCCEO Headquarters Office located across from Legion Field at 300 8th Avenue West Birmingham, Ala. 35204 Packets are also available at local utility company offices. Just complete the packet with the required documents and drop them off at the designated location below.
JCCEO Headquarters
300 8th Avenue West
Birmingham, Ala. 35204
JCCEO LIHEAP Utility Assistance Guide
The Low-Income Home Energy Assistance Program (LIHEAP) helps qualified households in meeting the rising costs of home energy. Please read the instructions carefully and use the step-by-step guide below to ensure you are submitting a complete application. Failure to provide requested information and documents will delay your application process.
NOTE: The cooling assistance program season is June 29th through October 31st.
- Complete & Electronically Sign the Application if done online
- Complete & Electronically Sign the Client Home Energy Data Request Waiver (ALL blanks must be completed)
- Include COPY of PHOTO ID for Head of Household or Spouse (Person Signing Application) IMPORTANT NOTE – If you have received assistance within the last 3 years, THIS REQUIREMENT IS WAIVED and a COPY IS NOT REQUIRED
- Include COPY of SOCIAL SECURITY CARDS for ALL household members – IMPORTANT NOTE – If you have received assistance within the last 3 years, THIS REQUIREMENT IS WAIVED/COPIES NOT REQUIRED
- Include COPY of INCOME DOCUMENTATION for ALL household members for the entire prior calendar month (no bank statements) Examples below are a guide, but not limited to:
- Pay stubs for the entire prior calendar month (determined by pay DATE rather than pay period)
- Unemployment award letter
- Social Security, SSI, Disability yearly benefit letter for 2020
- Child Support, TANF • EXCEPTION, If anyone 18 or over had NO INCOME, Income from Occasional Work and/or received money from family or friends or income not reported elsewhere.
- Complete & Sign the Declaration of Household Income. THIS DOCUMENT NO LONGER NEEDS TO BE NOTARIZED. (this Replaces Zero-Income Form) ONLY COMPLETE if anyone 18 or over in the household had NO INCOME for the month prior to application OR received INCOME FROM OCCASIONAL WORK (such as lawn care, house cleaning, babysitting, etc.) and/or RECEIVED MONEY from family or friends or INCOME NOT REPORTED ELSEWHERE. CLICK HERE TO DOWNLOAD THE DECLARATION OF HOUSEHOLD INCOME FORM
- Include Current utility bill/statement
- Include COPY of Lease/Utility Allowance – ONLY For Section 8/HUD or income-based housing
- Submit Application Packet (only ONE method is needed for submission)
- Mail to JCCEO, ATTN: LIHEAP Dept., 300 8th Avenue West Birmingham, Al. 35204
- Drop Box the sealed envelope labeled ATTN: LIHEAP Dept. in the designated outdoor drop box at 300 8th Avenue West Birmingham, Al. 35204, with ATTN: LIHEAP Dept. on the cover sheet
- Review each page for completeness, sign/date where requested, and include required documents.
Processing your application is our top priority; however, it does take time. You will be contacted by telephone when your application is being reviewed.
Please allow 30 days for your application to be processed. If you have questions, please email liheap@jcceo.org. If you prefer a callback, please leave your name and a contact number for a representative to return your call.
- Apply for JCCEO LIHEAP Utility Assistance Program
Click the tab below to begin the application process.
ONLINE APPLICATIONS HAVE CURRENTLY REACHED FULL CAPACITY.
PLEASE CHECK BACK, FRIDAY JULY 17, 2020.
Need a little help? Watch the LITT LITE how-to tutorial below.
Apply for LIHEAP Utility Assistance via Mobile Device
You can now apply for JCCEO LIHEAP Utility Assistance via Android or iPhone. Click your device OS below to download the LITT LITE mobile app to apply via mobile.
Contact Us
JCCEO
300 Eighth Avenue, West
Birmingham, Alabama 35204-3039
Phone: 205-327-7500
Fax: 205-326-4179
JCCEO considers applicants for all services without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
USDA Non-Discrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
1) Mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) Fax: (202) 690-7442; or
(3) Email: program.intake@usda.gov
This Institution is an equal opportunity provider.
JCCEO ©2020 All Rights Reserved.